HOOPER’S TIRE OUTLET
SMS / Text Messaging Opt-In
How SMS communications work at Hooper's Tire Outlet
Hooper's Tire Outlet provides SMS communications exclusively to customers who have explicitly opted in via the chat widget on hooperstireoutlet.com.
How to Opt In
Customers opt in to SMS communications by:
- Visiting hooperstireoutlet.com
- Opening the chat widget in the bottom-right corner of the page
- Entering name and mobile phone number
- Affirmatively checking the SMS consent checkbox displayed adjacent to the phone field
- Submitting the form
Consent is captured with timestamp and stored in our customer record. The consent checkbox is not pre-checked and is required for SMS communications.
Types of Messages You Will Receive
- Appointment confirmations and reminders
- Service status updates and vehicle-ready notifications
- Responses to missed calls and customer inquiries
- Post-service follow-up and review requests
This SMS program does not send promotional, marketing, or sales messages.
Message Frequency
Frequency varies based on your service activity. Typical customers receive between 1 and 5 messages per month.
Carrier Charges
Standard message and data rates may apply, as determined by your wireless carrier. Hooper's Tire Outlet does not charge for SMS communications.
How to Opt Out
You can opt out of SMS communications at any time by:
- Replying STOP to any message you receive from us
- Emailing [email protected] with the subject "Unsubscribe SMS"
- Calling (585) 773-4335
Opt-out requests are processed immediately. You will receive one final confirmation message confirming your removal.
How to Get Help
Reply HELP to any message for assistance, or call (585) 773-4335. Our customer service team is available during business hours.
Data Sharing — Important Notice
We do not share or sell mobile opt-in data or consent information with any third parties for marketing purposes.
Mobile phone numbers and SMS/text messaging opt-in consent data are expressly excluded from all third-party sharing for marketing purposes. We will never sell, rent, or share your mobile phone number or SMS opt-in consent data with any third party or affiliate for marketing or promotional purposes.
Consent Is Not a Condition of Purchase
You may use Hooper's Tire Outlet services and purchase products without opting in to SMS communications. Opting in is entirely voluntary and does not affect your ability to receive any product or service.
Contact
Hooper's Tire Outlet
Rochester: 17 Alexander Street, Rochester, NY 14620 • (585) 773-4335
Syracuse: 503 Gordon Ave, Syracuse, NY 13208 • (315) 412-6127
Email: [email protected]
See also our Privacy Policy and Terms of Service.
Thank you for trusting Hooper's Tire Outlet with your information and your business.
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Privacy Notice
Your privacy and trust are important to us at Hooper's Tire Outlet
Last Updated: May 5, 2026
Thank you for trusting Hooper's Tire Outlet with your information and your business.
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